Warranty

Manufacturer’s Warranty

Thermovision Products Inc. guarantees the quality of all thermofoil and decorative polymer products (the Products) against delamination.

See restrictions below.

Manufacturer’s Warranty

Thermovision products Inc. guarantees the quality of all its polymer and polyester (the Product) against premature yellowing as well as both apparent and hidden defects that make them unsuitable for their intended use or which result in premature deterioration, only when they are distributed or sold by authorized distributors and retailers (the Sellers).

Warranty period

The present warranty is valid for a period of five years from the date of shipment of the Products. Repair and replacement of the Products by Thermovision do not have the effect of extending this guarantee nor of instituting a new warranty period.

Restrictions

This warranty does not apply to:

• outdoor installations;
• products that have been abused, misused, poorly maintained, installed improperly, burned, stained, soiled, misshapen or otherwise damaged through negligence, accident or voluntarily;
• products that have been handled, modified, repaired or otherwise altered in any way by any person other than Thermovision or one of its authorized representatives.
• the deterioration of a component or external aging (surface) of the Product as a result of age or ordinary wear and tear;
• either the loss of use of the Products during the time required to apply this warranty or to any other damages and inconveniences, both indirect and incidental, resulting from the use of the Products;
• the cost of installing and transporting the Products related to the application of the present warranty.

The guarantee applies to warping of doors less than 32’’high (maximum interior tolerance of 1/8’’ and exterior tolerance of 1/16’’). Our warranty does not cover labor fees.

Services

To benefit from the services of this warranty, simply return the Products and their proof of purchase before the expiration date to the Seller from whom they were purchased. Thermovision will then choose, at its discretion, to replace, repair, or credit any Products at a fee established on the basis of 1/5 of the suggested purchase price multiplied by the number of years elapsed since the original date of shipment. If the identical materials or Products are not available when the request for warranty service is made, Thermovision reserves the right to substitute them with materials and models of comparable quality, without being obliged to replace all of the Products if only one or some of them are defective.

Exclusion

This constitutes the only warranty given by Thermovision on its Product and neither Sellers nor their agents are authorized to modify or broaden the present warranty in the name of Thermovision.